The terms that apply to every move handled by Satellite Transport.
These terms summarize the standard liability provisions that apply to moving companies operating in Québec. They are provided for general information and do not replace the written contract and current tariff provided to you before your move.
1. Notice of Claim
No action against the mover may be instituted unless written notice of claim is given to the mover by the client within sixty (60) days after delivery of the goods, whether or not the loss is apparent, or, if the goods are not delivered, within nine (9) months after the date on which they were sent. No notice is required if proceedings are brought within that delay.
2. Loss Resulting from Delay
The mover is not liable for any loss arising from delay resulting from superior force ("force majeure").
3. Damage Sustained During Carriage
The mover is not liable for any damage sustained during carriage resulting from superior force ("force majeure"), an inherent defect in the goods, or normal shrinkage.
4. Liability in the Event of Loss or Damage
The liability of the mover in the event of loss or damage may not exceed the value of the goods declared by the client, based on the pro rata value of the goods lost or damaged at the place and time of shipment. If no value has been declared, the mover's liability is limited to $4.41 per kilogram.
5. Goods of Great Value
The mover is not bound to carry goods or packed goods with a value exceeding $1,000. If the mover agrees to carry such goods, they will not be liable for loss or damage unless the nature or value of the goods was disclosed in advance. Any declaration that is insufficient, inaccurate, or deliberately misleading releases the mover from liability.
6. Loss Suffered by the Mover
The client is bound to compensate the mover for any loss suffered by the mover, including judgments, legal fees, and judicial or extrajudicial costs, resulting from an inherent defect in the goods or any omission, deficiency, or inaccuracy in the client's declaration as to the goods, the place of origin, or the place of delivery.
7. Dangerous Substances
A client who includes dangerous substances in a shipment without prior disclosure of their exact nature shall indemnify the mover for any resulting loss, and shall pay any storage charges and assume all associated risks.
8. Right of Retention
The mover may retain the goods carried until carriage charges and any reasonable storage charges are paid in full.
9. Mover's Instructions
The client is bound to comply with the instructions given by the mover, who specifically reserves the right to inspect the packing of any goods to be carried.
10. Packing
The mover is liable for damage to goods it was engaged to pack only in the event of wilful or gross negligence on its part.
11. Severability
If any clause of this agreement is found to be, in whole or in part, illegal or void, this shall not affect the legality or validity of the remaining portion of that clause or of the other clauses.
12. Governing Law
This agreement is governed by the laws of Québec.
